GT Boot Camp Refund Policy
Last Updated on January 3, 2025
"Your Success Is My Priority" Money-Back Guarantee

When you join this program, you are not signing up for a DIY course; you are gaining a partner in your
journey to build a thriving transcription business. My promise is to provide comprehensive training, personalized
guidance, and hands-on support to help you confidently lay the foundation for your success.

This guarantee reflects my commitment to you. If at any point in the next 24 months you feel I have not
delivered the support or guidance I promised and you can provide evidence to support this claim, you
may request a full refund.

A. What I Promise to Provide

I. Comprehensive Training and Tools:
  • Full access to all program materials, including clearly organized modules with video lessons, worksheets, quizzes, templates, practice files, and answer keys.
  • ​​A transcription tools kit that includes a foot pedal, a digital playback software license, starter earbuds, and two reference books.
  • ​Access to two private Facebook groups: one for community interaction/networking and another for posting questions for the weekly Q&A sessions and accessing recordings of past Q&A calls.
II. Personalized Coaching and Feedback:
  • Access to unlimited 30-minute coaching calls for 24 months to address your questions, provide instruction and motivation, and offer detailed feedback on practice transcripts.
  • ​Step-by-step guidance and review of your business assets, including templates for the following: emails, invoices, order forms, and different types of transcripts.
III. Client Acquisition Support:
  • Step-by-step guidance through the process of finding potential clients, crafting outreach emails, and creating a tracking system to record your stats.
  • ​Direct support during your client-search process, including up to five personalized emails written for you to send potential clients and personal review of your first three free trial transcripts completed for potential clients and first three full transcripts completed for your first client.
IV. Consistent Communication:
  • Access to live Q&A video calls to answer your questions and provide ongoing support.
  • ​Timely responses to your emails, texts, or phone calls. (I’ll respond within 72 hours, excluding weekends, holidays, and periods when I am unavailable due to emergencies or pre-announced vacations. In such cases, I will notify you in advance or as soon as possible, and response times may be temporarily extended.)
B. When You’re Eligible for a Refund

To request a refund, you must provide specific examples that demonstrate a consistent pattern of unfulfilled promises. Isolated incidents, such as a delayed response or a single missed call, do not qualify for a refund. Acceptable evidence includes:

1. A written explanation detailing which specific promises I did not fulfill.

2. Evidence supporting your claim:
  • Repeated missed coaching calls or cancelations without rescheduling:
  • Multiple coaching calls missed or canceled by me without reasonable effort to reschedule within a timely manner
  • Consistently delayed responses:
  • Documented delays in responding to your emails, texts, or phone calls exceeding the stated 72-hour timeframe (excluding weekends, holidays, or announced periods of unavailability)
  • Lack of feedback or guidance over time:
  • Failure to provide feedback on multiple assignments or transcripts despite attempts on your part to engage
  • Significant gaps in business setup or client outreach support:
  • A consistent lack of guidance during critical phases, such as creating business assets (e.g., domain, email, invoices) or preparing for client outreach
Refund requests must be submitted within 24 months of enrollment.


C. What This Guarantee Does Not Cover

I. Discouragement During the Process: Building a business takes time, and challenges are part of the journey. Refunds will not be issued because you feel uncertain, overwhelmed, or impatient about results.

II. Client Acquisition Outcomes: While I guide and support your efforts, securing clients depends on factors like consistency, persistence, and market conditions, which are beyond my control.

III. Failure to Engage: Refunds will not be granted if all promised support and materials were provided/available but you chose not to participate fully in the program.

IV. Changing Your Mind: Refunds will not be granted for reasons unrelated to the delivery or quality of the program. Examples include:
  • Deciding the program is not for you after enrolling
  • ​Personal or financial challenges that prevent you from continuing (e.g., a busy schedule, unexpected life changes)
  • ​Realizing you don’t want to pursue a transcription business after starting the program
V. Isolated Incidents or Mistakes: Refunds will not be issued for one-off issues such as:
  • A delayed email response within a reasonable timeframe
  • ​A rescheduled coaching call with notice
  • ​Technical difficulties accessing program materials that are resolved in a timely manner
D. Why This Policy Works for You

This guarantee is designed to ensure that you receive the training and support you need to confidently build your transcription business. If I do not deliver on my promises, you are entitled to a full refund. However, this policy also ensures fairness to me and my other students by discouraging misuse.

Easy-Start Transcription Tools Kit™ Returns/Refund Policy:

Returns Policy: Defective items will be replaced if returned in the original packaging with all items free from scratches, writing, or wear. Items showing signs of misuse will be excluded. Items returned must be shipped via traceable method. Defects after 30 days from enrollment are no longer eligible for exchange.

Refund Policy: There is no refund for the Easy-Start Transcription Tools Kit™ upon receipt with the exception of defective items as noted above.

Mini Challenge Refund Policy:

The mini challenge includes access to portions of the full GT Boot Camp course. I added the option of the mini challenge for individuals who would like a chance to try portions of GT Boot Camp at a reduced price before committing to the full GT Boot Camp program. If you're unhappy with the mini challenge for any reason, you may request a full refund.

General Transcription Starter Pack Refund Policy:

If you're unhappy with the General Transcription Starter Pack for any reason, you may request a full refund.

GT Boot Camp Lite Refund Policy:

GT Boot Camp Lite is the starter version of GT Boot Camp and includes access to portions of the full course. I added the option of GT Boot Camp Lite for individuals who would like a chance to try portions of GT Boot Camp at a reduced price before committing to the full GT Boot Camp course. If you're unhappy with GT Boot Camp Lite for any reason, you may request a full refund.
Additional Website Terms and Conditions of Use

1. Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Company's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

        modify or copy the materials;
        use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
        attempt to decompile or reverse engineer any software contained on Company's website;
        remove any copyright or other proprietary notations from the materials; or
        transfer the materials to another person or 'mirror' the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Company's website are provided 'as is'. Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Company's Internet site, even if Company or a Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Company's website could include technical, typographical, or photographic errors. Company does not warrant that any of the materials on its website are accurate, complete, or current. Company may make changes to the materials contained on its website at any time without notice. Company does not, however, make any commitment to update the materials.

6. Links

Company has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Company of the site. Use of any such linked website is at the user's own risk.

7. Site Terms of Use Modifications

Company may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Company's website shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

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